Will Dempsey, Director, Global Talent Acquisition @ AstraZeneca took to the Brainfood Stage at RecFest 2021.
For the past 18 months, AstraZeneca have been taking on “the beast”…. aka, Candidate Experience. They’ve taken a really deep look at CX – what do we mean when we say CX, where do we need to improve, how should we be measuring CX?
They’ve learnt a lot along the way (some things they wish they knew at the start) and Will was excited to share these things as well as their CX strategy which we hope will help anyone else staring at “the beast” currently!